Refunds are accepted within 15 days of the date of receipt and you can either replace them with a product of equal value or refund. Refunds are accepted subject to the following conditions:

  1. You must contact our head office within 5 days of receipt.
  2. Refunds must be accompanied by receipt of retail sale.
  3. The products must be in the condition that you received them and their packaging has not been tampered with.

The address of the products to be returned is: 10 Miltiadou str, 10560 Athens.

Return on offer products are not made.

The cost of shipping the returned products in borne by the customer

Refunds are made within 15 days of receipt of the returned products and can only be made by deposit to a bank account you

Upon receipt we recommend that you check the products thoroughly. If any proves to be defective, that is, if it has a manufacturing problem or malfunction, then you can return it by contacting our head office within 5 days od receipt and shipping costs are charged to 4Queens. Similarly, as above, you can choose to replace the product or refund.